利害關係人 Stakeholder

In line with the principle of materiality, YFY re-identifies material topics every three years. Once approved by the Sustainable Development Committee, these topics serve as key references for annual projects and stakeholder engagement, guiding the development of major management policies and action plans to address stakeholder needs and expectations. YFY has established dedicated communication channels for different stakeholder groups to safeguard their rights and respond to concerns. Details of communication channels, grievance mechanisms, and engagement outcomes are provided in the accompanying tables. These are reported to and reviewed by the Board of Directors annually, with the most recent report presented on November 13, 2024. No grievance cases were recorded in 2024.

YFY highly values its relationships with stakeholders. In addition to publishing company information through the company website, internal publications, annual reports, and corporate social responsibility reports, we also encourage stakeholders to contact us through the channels described below（永豐餘利害關係人問卷）. Thank you for taking an interest in YFY.

Stakeholder Communication Channels and Engagement Results

Stakeholder Communication Channels
and Topics of Concern

Employees Plants

Signicance to YFY

The most important partners with YFY who make company go around and grow together.

Communication Channel and Frequency

  1. Employee, Union, and Labor-Related Communication Meetings (Held quarterly)
  2. Joint Workers' Welfare Committee (real-time)
  3. Company Internal Publications (Foong Garden Internal Magazine, irregularly)
  4. Education and Training System (real-time)
  5. Company Internal Electronic Platform (real-time)
  6. Hotline and Email (real-time)
  7. Information Disclosure Website (YFY Life,  real-time)
  8. Diverse Channels for Employee Feedback: New employees can share their opinions with human resources, and resigned employees can provide feedback through the "Employee Resignation Application and Interview Form" for valuable suggestions to the company (real-time).

Topics of Concern

  • Regulatory Compliance
  • Corporate Governance / Sustainable Governance
  • Health and Safety
  • Air, Water, and Waste Management for Environmental Protection
  • Ethics, Morality, and Business Code of Conduct
  • Human Capital Development
  • Economic Performance and Financial Information

Communication Performance

  • A diverse range of learning resources is provided for employees, covering four main training categories: onboarding, management, professional, and general education. → Over 76,000 training attendances were recorded, with a total investment exceeding NT$15 million.
  • Published two issues of the Foong Garden internal magazine.
  • Conducted ESG-related training and awareness programs. → More than 18,000 attendances, totaling 3,062 training hours.
  • Labor unions cover over 50% of employees. No complaints were reported regarding poor communication or infringement of employee rights.
  • Employee welfare – family support benefits (including marriage, childbirth, and education subsidies). → Total claimed amount exceeded NT$800,000.

*For details, please refer to the chapters on Talent Development, Freedom of Association, and Employee Welfare in this report.

【Contect person】

Human resources：HR@yfy.com

Customers

Signicance to YFY

Experiences and feedbacks from customers are the key to improve qualities of product and service.

Communication Channel and Frequency

  1. Hotline and email (real-time)
  2. Online intelligent customer service (realtime)
  3. Business visits (real-time)
  4. Customer satisfaction survey (annually)
  5. ESG status survey (annually)

Topics of Concern

  • Climate action and carbon management
  • Regulatory compliance
  • Corporate governance / Sustainable governance
  • Health and safety
  • Product environmental impact
  • Air, water, and waste emission management
  • Raw material usage management

Communication Performance

  • Through visits, briefing sessions, customer service hotlines, online real-time support, and customer satisfaction surveys, we ensure that customer experiences and product needs are effectively addressed. →The proportion of satisfied customers reached 94.6%.

 

【Contect person】

Customer service department：client@yfy.com

Shareholder / Investors

Signicance to YFY

The company must be responsible to shareholders andinvestors. Through the operation of the shareholders meeting, the company's operating strategy and direction can be guided.

Communication Channel and Frequency

  1. Shareholders' Meeting (Annually)
  2. Board of Directors Meetings (At least once every quarter)
  3. Investor Conference (Quarterly)
  4. Invited to attend brokerage investor conferences to share financial and business-related information. (irregularly)
  5. Financial Reports (Annually) 6. Revenue Announcements (Once a month)
  6. Investor Area of the Company Website (irregularly)
  7. Public Information Observatory discloses important information (irregularly)
  8. Public Relations Releases for News Media (irregularly)
  9. Face-to-Face and Telephone Communication Meetings (irregularly)
  10. Email (irregularly)
  11. ESG Sustainability Report (annually)
  12. Information Disclosure Website (real-time)

Topics of Concern

  • Water and Efuents
  • Efuents and Waste
  • Energy
  • Emissions
  • Materials
  • Customer Health and Safety
  • Environmental Compliance
  • Socioeconomic Compliance

Communication Performance

  • Held one shareholders' meeting, with shares present accounting for 75% of the total issued shares.
  • Conducted quarterly legal person briefings.  →Taling four physical meetings (in March, May, August, and November) to present the company's financial and business information.
  • Invited to participate in the securities firm's institutional investor briefing session.→To provide updates on the company's financial and business status (irregularly).
  • Completed four financial report filings in compliance with legal requirements.
  • Released a total of 76 major announcements in accordance with legal obligations.
  • Responded promptly to investor inquiries.
  • Regularly addressed sustainability evaluation questionnaires from investment institutions.  →(1)
  • Including CDP, DJSI, and Sustainalytics. (2)Published the sustainability report and updated the ESG data on the official website.

 

【Contect person】

Finance center 莊小姐：IR@yfy.com

永豐金證券股份有限公司股務代理部
台北市博愛路17號3樓
(02)2381-6288

Relevant Authorities

Signicance to YFY

The relevant authorities are important partners for the value chain formation advocated by YFY, who supervise companies, revise laws and regulations to urge the companies to comply with changes in international trends.

Communication Channel and Frequency

  1. Of¬cial events and conferences (real-time)
  2. Compliance with laws and policies (realtime)
  3. Of¬cial documents (real-time)
  4. Corporate governance evaluation (annually)
  5. Taiwan Stock Exchange's ESG InfoHub (annually)

Topics of Concern

  • Environmental Management: Air, water, and waste
  • Energy Management
  • Climate Action and Carbon Management
  • Raw Materials Used
  • Occupational Safety and Health
  • Human Capital Development
  • Health and Safety
  • Regulatory Compliance

Communication Performance

  • Attended the 113th Corporate Governance Assessment and Promotion Course hosted by the Taiwan Stock Exchange.
  • Communicated with the Taiwan Stock Exchange to confirm the disclosure approach for new indicators introduced in the Corporate Governance Evaluation.
  • Attended the 113th Annual Insider Trading Prevention Seminar hosted by the Securities and Futures Institute.
  • Took part in the Securities and Futures Commission’s 113th annual legal compliance briefing on insider equity transactions.
  • Engaged in the 113th annual manufacturing compliance and competition promotion activities organized by the Fair Trade Commission.

【Contect person】

ESG office 吳小姐：yfy.csr@yfy.com

Supplier / Contractor

Signicance to YFY

Suppliers and contractors are crucial partners in YFY's value chain, both upstream and downstream.

Communication Channel and Frequency

  1. Supplier Code of Conduct and Statement of Commitment (real-time)
  2. Contractor construction management system (real-time) 
  3. Negotiation meetings (real-time)
  4. Supplier evaluation (quarterly)
  5. Supply chain communication and training (annually)

Topics of Concern

  • Climate action and carbon management
  • Regulatory compliance
  • Corporate governance / Sustainable governance
  • Health and safety
  • Product environmental impact
  • Energy management
  • Air, water, and waste management for environmental protection
  • Raw material usage management

Communication Performance

  • A total of 1,090 suppliers, including all newly qualified ones, have signed a commitment to adhere to common specifications.
  • Evaluated 693 suppliers.

 

【Contect person】

Material department 陳先生：procurement@yfy.com

Media

Signicance to YFY

The media is an important channels for the company's external communication. The company's strategic planning and execution results are communicated to the public and stakeholders through public communication through the media.

Communication Channel and Frequency

  1. Press releases (irregularly)
  2. Media interviews: Conducted in feature format or through messaging apps, phone calls, or emails (on an ad hoc basis)
  3. Press conferences (on an ad hoc basis)
  4. Forums (on an ad hoc basis)
  5. Investor conferences (annually)
  6. Shareholders' Meeting (quarterly)

Topics of Concern

  • Regulatory compliance
  • Human capital development
  • Climate action and carbon management
  • Corporate governance / Sustainablegovernance
  • Health and safety
  • Air, water, and waste management for environmental protection
  • Community and social engagement
  • Financial performance and financial information

Communication Performance

  • Issued 27 press releases
  • Participated in 14 media interviews
  • Held 1 press conference
  • Attended 6 forums
  • Hosted 4 investor conferences
  • Held 1 annual general shareholders’ meeting

【Contect person】

Public affair department 張小姐：yfy.ca@yfy.com

Community / NGOs

Signicance to YFY

YFY always pays attention to the environmental and social effects of communities in which operational activities located. Initiatives, suggestions, supervisions from non-governmental organizations and residents urge YFY to continuously progress.

Communication Channel and Frequency

  1. Communityself-governing association (real-time)
  2. Care contact point (real-time)
  3. Public welfare activities (real-time)
  4. Information disclosure website (YFY Life, real-time)
  5. Communication and coordination with responsible units (real-time)
  6. Hotline and email (real-time)
  7. Discussion and assistance with research projects commissioned by universities/research institutions (irregularly)

Topics of Concern

  • Climate action and carbon management
  • Regulatory compliance
  • Air, water, and waste management for environmental protection
  • Product environmental impact
  • Community and social engagement

Communication Performance

  • Invested a total of 980 person•days and 3,742 hours in community and social activities over the year.
  • Continued to support social welfare initiatives through monetary and in-kind donations, as well as by supporting non-profit organizations. →Monetary donations exceeded NT$17.16 million.
  • No existing operating assets or projects under development require community consultation due to potential issues.

 

【Contect person】

ESG office 吳小姐：yfy.csr@yfy.com

Business Partners / Afllated Companies

Signicance to YFY

YFY need the connections from related companies and partners, that can promote innovation and business development, and create industry value.

Communication Channel and Frequency

  1. Communication and coordination with units (real-time)
  2. Hotline and email (real-time)
  3. Working Meeting of the Sustainable Development Committee (irregularly)

Topics of Concern

  • Climate action and carbon management
  • Economic Performance and financial information
  • Corporate governance / Sustainable governance
  • Ethics, morality, and business code of conduct
  • Regulatory compliance
  • Product environmental impact
  • Raw material usage management

Communication Performance

  • Maintained regular cross-functional communication and coordination with key subsidiaries, covering topics such as sustainability guideline consultations, consolidated carbon inventories for financial reporting subsidiaries, IFRS compliance, energy-saving and carbon reduction projects, treasury management, and digital platform optimization.

【Contect person】

ESG office 吳小姐：yfy.csr@yfy.com